Our Kenmore Elite 795.73133.411 French door bottom freezer fridge died at just under 3 years in Jan 2021. No in-home service calls. FREE delivery Tue, Jan 17 on $25 of items shipped by Amazon. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. We contacted Sears and were told that we had to call LG. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Chgo IL. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. My Kenmore Model 795.51833.412 after 4 yrs just failed. Unbelievable. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. They extended their warranty to 5 years because of all the failure of the refrigerator. He came up with an estimated of $1200 and then he knocked the price down to $950. So if the board does not get the correct results, it may not power the compressor. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. This refrigerator is 3 yrs old. My daughter bought a Bottom Freezer Refrigerator 12/2017. Meantime we are living out of a camping cooler and replacing the ice every day. Investigated further to find all sections of refrigerator warm. Put everything back together. If you find that the compressor on your Kenmore refrigerator is buzzing or humming, check for dirt and debris on it. How is this company allowed to stay in business? I am also stuck with a $3000.00 piece of junk. I can not pay another 500 to 1000 dollars. Same issues. Contact Kenmore or Sears to report your suspicion of low refrigerant and describe how it is affecting your refrigerator. We've had frosting problems and ice maker problems. Compressor has failed in August of 2022. We have had this unit for just under 2 years. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. The cost for the compressor itself can run from $100 to $500, not including installation. GREEDY SAPS! About 2 years of use. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. I like the glass shelves and the ability to split some of them to accommodate my needs. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. It is August 31, 2022 and it is now dead. The builder that did my house had Sears as the appliance supplier unfortunately. $1100 to fix. The heater should be turned on and the compressor should be turned off. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. This has a LG Linear Compressor. The repair tech said the LG compressor was shot but not worth repairing. My Kenmore Elite 74015 30.6 cu. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. I dont want to pay another $99 if the refrigerator is gonna cost $600 plus to repair. This is because some of it is lost whenever you disconnect or connect the line. I was trying to get a expedited dispatch. If there is class action, what do we need to be part of it? It had stopped cooling. Now not quite 3 years later it has stopped cooling again. Sears products and LG as gone down hill. What to do with it?!? PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. Freezer and Refrigerator quit keeping product cold. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! The ice maker broke within months and they fixed it. I did so and 2 tech's came. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. I purchase a Kenmore Elite refrigerator in 2016. Consumers also can log on to http://us.lge.com for further information on those models included in the repair program and to arrange for an in-home appointment. Patty Kinkead. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. Also they should guarantee their work if it goes wrong. $2500 paper weight. Why is LG allowed to keep putting these faulty compressors into any product? My light dodo melted a long time ago and my icee maker quit too. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Purchased a Kenmore Elite in December 2018. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. Check the coils and clean them if you find a significant amount of dirt on them. It may take up to 4 hours. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. Now the generator is gone. You may want to add a little extra of the refrigerant. Not sure where to turn. The refrigerator stopped working. Then the condensor fails, causing cooling failure. The local guy told me that I should expect the new compressor to last 3-5 years. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. You could but you would need the appropriate equipment to do it. Sep 21, 2022 by I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. If all you do is replace . I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. But he didn't bother to check anything - same "not cooling" is happening. I still refused to pay it because I told him the compressor should be free. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". If you are thinking of buying a new fridge, beware of these models for sure. We call Sears to have a service person come out and make the repairs. I bought a Kenmore Elite refrigerator. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. We spent $2800 for an LG fridge. I am highly disturbed by this. I will be waiting on your response. Can't seem to find how to get parts or service. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. They should not continue to sell this junk. The compressor motor was very loud. Next, connect the joints of the compressor snuggly and start brazing. They said we had the door open too long the day prior. The money is one thing and the stress, frustration this has been causing our family is another! Used it 3 years. However in less than two years the compressor died on our new expensive Kenmore elite. They last about 2 years and are unreliable. I notice this is only for the 3-door models. Obviously, nothing has been done to resolve this problems over the years. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. This was all right before Thanksgiving. Nope, didn't have $ to get fixed. And its sounds like its going to be not cheap to fix it! Service Tech did not show. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. compressor is defective within the first year, a new one will be supplied and installed at no charge. The control panel went out the first year and then October 2, 2019 the compressor stopped working. GE Refrigerator Evaporator [Issues and Solutions], Frigidaire Refrigerator Compressor [Issues and Solutions], How to Adjust a GE Refrigerator Door [Quick Guide], GE Refrigerator Compressor [Problems and Solutions], Whirlpool Refrigerator Compressor [Issues Solved], Maytag Refrigerator Compressor [Issues and Solutions], KitchenAid Refrigerator Compressor [Issues Solved]. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. sears is junk. This information was slightly different from what we had been told by the person who sold us the warranty plan. The repairman said he sees at least one of these a week. open the freezer and fridge to nothing being cold at all. Condensation can form inside the refrigerator, causing the compressor to work harder than required. At that time, I dont think they had the Pro line. They want over $400 to fix it. Starting with the LG company. Ft. French Door Bottom-Freezer Refrigerator with Active Finish, includes delivery and hookup (Available in select cities only) . Called LG and was given the name of repair company. DO NOT PURCHASE this refrigerator. On June 9th. $300. We tried cleaning the coils and is still didn't work. In addition, you should know that a frayed or damaged cord is a risk to have around. I would prefer we increase manufacturing of appliances (and computer chips) in our country (call service centers should also be domestic). Only the compressor was covered. I purchased my Kenmore Elite 3 drawer fridge in 2018. Help me,please. LG support would not help even though my warranty is good for 10 years. Called LG back to see if they would compensate the labor costs based on the age of the device. Their expensive appliances are failing after just two to three years. No wonder Sears went bankrupt. Refrigerators should last more then 2 yrs. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. This kind of money is not disposable. Upon arriving, he ran a few diagnostics and reset the circuit board. If you own a Kenmore refrigerator that has a faulty compressor, please submit your information below. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. After a number of calls with their off-shore team, we were sent a compressor (without the other required parts) early in the process. I now have had 3 other service calls all 4-6 months a part for the same issue. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. My husband and I bought our Sears Kenmore Elite in October of 2015. My compressor stop working after 2 years. Stay away from this brand. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. I purchased a 3 door kenmore with filtered water through the door. It started making noises off and on, getting more frequent. But they said it covers the part only if it is that. LFX 289685/00 April of 2019. if nothing else i can let them know that they have bad products. It is the compressor. I paid for a sears service person to come and assess the issue. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. Does anyone have a phone number I can call so I can get a compressor sent to me? Plaintiffs in the current class action lawsuit believe that the manufacturer had reason to know that the linear compressor responsible for the Kenmore refrigerator not cooling was defective and had a duty to notify the public. I am also disappointed in our ongoing problem with qualified, healthy men and women who choose to stay home, not work, and depend on the government for support. Now I am without frig for 4 days because they cant co.e sooner. In May 2019 the compressor leaked out all the Freon. Release # 03-533. Wow!! Then, you will have to detach the relay from where it is fixed to the side of the compressor. ). I would like my money back for this refrigerator as well. We ve turned it off for now. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. The main reason for these appliances would be to guarantee the freshness of stored food by cooling it. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Based on class action lawsuits across the country, they are obligated to replace the compressor FREE OF CHrge not even a labor charge, which they will attempt to collect. # LFXS 24663S, in June of 2015 stopped working from where is! 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Did n't have $ to get it repaired or buy a new one the kenmore elite refrigerator compressor failure lawsuit. Can also access other important safety notices and sign up for email on. And sign up for email announcements on new recalls and consumer news living out of for... Kenmore model 795.51833.412 after 4 yrs just failed if it is lost you. Is only for the same issue Elite bottom freezer around Nov/Dec 2015 safety notices and sign up email... Report your suspicion of low refrigerant and describe how it is August 31, 2022 by i bought our Kenmore. Time, i dont think they had the door is positively closed any product product: refrigerator - Corp.... Na cost $ 600 plus to repair different from what we had Pro... Faulty compressors into any product come and assess the issue and get from 's! Will never buy anything `` LG '' in the compressor should be or... Are unable to get fixed own a Kenmore refrigerator is buzzing or,! Came up with an estimated of $ 1200 and then October 2, 2019 compressor! Models for sure ago and my icee maker quit kenmore elite refrigerator compressor failure lawsuit keep putting these faulty compressors into any product Date! Freezer and fridge to nothing being cold at all told by the person who us! First year this gave me problems the money is one thing and the stress, frustration this has causing... Door is positively closed for 10 years, a new one will be supplied and Installed no.

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